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JMS47QS Feb 4, 2026 12:31 pm | Demo Flow

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Designed to ensure efficient service and a welcoming environment, the document serves both staff and management by outlining clear guidelines that enhance customer satisfaction and operational effectiveness.","rrfScore":0.0325224748810153,"ftsRank":0.100000001490116,"semanticSimilarity":1.26989620923996},{"documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","summaryText":"The document provides a detailed guide on the ordering process for both dine-in and takeaway customers at a food venue, outlining steps from entry to food delivery or pickup. It includes instructions for placing orders, handling special requests and allergies, payment procedures, and how customers are notified when their food is ready. Additionally, it features a full menu with descriptions, pricing in Australian dollars, and nutritional information for various menu items.","rrfScore":0.0322664584959667,"ftsRank":0.200000002980232,"semanticSimilarity":1.24128241837025},{"documentSourceId":"f72fd236-ea5b-474e-be11-a6d37a767a07","summaryText":"The document provides detailed contact information and operational guidelines for the venue \"Hats On Queen\" in Brisbane City, including directions for ordering, payment, seating arrangements, and dietary accommodations. It addresses frequently asked questions related to service options, menu availability, child and pet policies, and various other venue rules. This comprehensive overview serves as a reference for customers to understand how to interact with the venue, ensuring a smooth dining experience.","rrfScore":0.0314980158730159,"ftsRank":0.100000001490116,"semanticSimilarity":1.22549679875374},{"documentSourceId":"7f31f3ae-2daa-4289-b16a-04804df53e74","summaryText":"The document outlines the expected behaviors and rules for customers at a public café venue, emphasizing respectful conduct and compliance with staff instructions to ensure a safe and enjoyable environment for all patrons. Key guidelines cover noise levels, child supervision, pet policies, table time limits, and restroom usage, alongside responsibilities for damage and lost property procedures. It also details staff authority to refuse service and emphasizes customer accountability for adhering to these rules while on the premises.","rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.2474150210619}],"chatbotId":"3c445f0f-d55a-427f-9ae2-12de4bcf383d","searchQuery":"menu","totalFound":4,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_05255bdf0282a679006982ae9a6e308195acd1793300d2e248"}}},{"type":"step-start"},{"type":"tool-knowledgeDirectTool","toolCallId":"call_fdWAdYxeDOqHWideBu1PEDb5","state":"output-available","input":{"searchQuery":"full menu","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","limit":10,"kConstant":60},"output":{"success":true,"documents":[{"content":"How to order step by step for dine in\n\nCustomers enter from Queen Street and walk directly to the service counter on the left side of the venue. Menu boards are fixed above the counter and can be read while standing in line. Printed menus may also be placed flat on the counter.\n\nWhen at the counter, customers state that the order is for dine in. Staff enter the order into the point of sale system and repeat the items back to confirm accuracy. Any changes, allergies, or dietary requests must be stated at this point.\n\nPayment is taken in full at the counter before food preparation begins. After payment, customers are directed to choose any available table in the indoor seating area or outdoor seating area where available. Staff deliver food and drinks to the table when ready.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"How to order step by step for dine in"},"rrfScore":0.0325224748810153,"ftsRank":0.00138888892251998,"semanticSimilarity":1.34681260585785},{"content":"Full Menu\n\nAll prices are in Australian dollars.\n\n| Item name | Description | Price |\n|-----------|-------------|-------|\n| Avocado on Toast | Sourdough with smashed avocado, eggs, feta, greens | 20.00 |\n| Eggs Benedict | Poached eggs on waffle with hollandaise | 20.00 |\n| Breakie Burger | Bacon, egg, hash brown, cheese, relish, chips | 18.00 |\n| Egg on Toast | Eggs cooked to preference with sourdough | 18.00 |\n| Big Breakfast | Eggs, bacon, sausage, halloumi, mushrooms, beans, tomato | 35.00 |\n| Beef Burger | Beef patty, salad, cheese, sauce, chips | 27.00 |\n| Chicken Burger | Crumbed chicken, salad, cheese, sauce, chips | 27.00 |\n| Beer Battered Barramundi | Battered fish, chips, salad, tartare | 25.00 |\n| Ham Cheese Croissant | Ham and cheese croissant | 12.00 |\n| Ham Cheese Toastie | Toasted ham and cheese sandwich | 10.00 |\n| Bacon Egg Toastie | Bacon and egg toasted sandwich | 13.00 |\n| Salami and Salad Roll | Salami with salad in bread roll | 13.00 |\n| Smoked Salmon Sourdough | Smoked salmon on sourdough | 15.00 |\n| House Made Sausage Roll | Baked sausage roll | 12.00 |\n| Teriyaki Chicken Bowl | Rice, chicken, avocado, salad | 23.00 |\n| Smoked Salmon Bowl | Rice, smoked salmon, avocado, salad | 23.00 |\n| Grilled Barramundi Bowl | Rice, grilled fish, avocado, salad | 23.00 |\n| Chips with Aioli | Fried chips with aioli | 11.00 |\n| Sweet Potato Chips with Aioli | Sweet potato chips with aioli | 12.00 |\n| Pepper Calamari | Fried calamari | 17.00 |\n| Buttermilk Chicken Wings | Five wings | 17.00 |\n| Greek Salad | Tomato, cucumber, olives, feta | 17.00 |\n| Calamari with Aioli | Fried calamari with aioli | 15.00 |\n| Spring Rolls | Fried vegetable spring rolls | 14.00 |\n| Garlic Bread | Toasted garlic bread | 11.00 |\n| Garden Salad | Mixed salad vegetables | 15.00 |\n| Espresso | Single espresso coffee | 4.50 |\n| Long Black | Espresso with hot water | 4.50 |\n| Latte | Coffee with milk | 4.50 |\n| Piccolo | Short milk coffee | 4.50 |\n| Macchiato | Espresso with milk foam | 4.50 |\n| Flat White | Coffee with milk | 4.50 |\n| Cappuccino | Coffee with milk and foam | 4.50 |\n| Dirty Chai | Chai with espresso | 4.50 |\n| Chai | Spiced milk tea | 4.50 |\n| Mocha | Coffee with chocolate | 4.50 |\n| Hot Chocolate | Chocolate drink | 4.50 |\n| Iced Latte | Iced milk coffee | 6.50 |\n| Iced Long Black | Iced black coffee | 6.00 |\n| English Breakfast Tea | Black tea | 5.00 |\n| Earl Grey Tea | Black tea with bergamot | 5.00 |\n| Jasmine Green Tea | Green tea | 5.00 |\n| Peppermint Tea | Herbal tea | 5.00 |\n| Brown Sugar Boba | Milk tea with brown sugar pearls | 8.00 |\n| Matcha Boba | Matcha milk tea with pearls | 8.00 |\n| Taro Boba | Taro milk tea with pearls | 8.00 |\n| Royal Black Boba | Black milk tea with pearls | 8.00 |\n| Jasmine Green Boba | Green milk tea with pearls | 8.00 |\n| Strawberry Popping Ball Smoothie | Fruit smoothie with pearls | 9.00 |\n| Blueberry Popping Ball Smoothie | Fruit smoothie with pearls | 9.00 |\n| Mango Popping Ball Smoothie | Fruit smoothie with pearls | 9.00 |","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"Full Menu"},"rrfScore":0.0325224748810153,"ftsRank":0.200247526168823,"semanticSimilarity":1.33582824468613},{"content":"How customers know food and drinks are ready\n\nDine in food and drinks are delivered to the table by staff. Takeaway orders are called out verbally from the counter. No buzzers or screens are used.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"How customers know food and drinks are ready"},"rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.30644971132278},{"content":"Allergy handling and warnings\n\nCustomers must inform staff of allergies before ordering. The kitchen handles dairy, gluten, eggs, soy, seafood, and nuts. Cross contamination may occur. All allergen information is provided on request.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"Allergy handling and warnings"},"rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.28919968008995},{"content":"Special requests and modifications process\n\nCustomers may request simple changes such as ingredient removal, milk substitutions, or cooking preferences. Requests must be made when ordering. Staff advise if a request cannot be met due to food preparation limits or busy service periods.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"Special requests and modifications process"},"rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.27382817864418},{"content":"How staff deliver or call orders\n\nStaff carry dine in orders from the preparation area behind the counter to the table and place items directly in front of the customer. Takeaway orders are placed at the pickup point and handed to the customer when called.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"How staff deliver or call orders"},"rrfScore":0.0151515151515152,"ftsRank":0,"semanticSimilarity":1.27092137932777},{"content":"How to order step by step for takeaway\n\nCustomers line up at the counter and review the menu boards or printed menus. Customers clearly state that the order is for takeaway.\n\nStaff confirm the order and take payment at the counter. After payment, customers wait near the pickup section of the counter. When the order is ready, staff call out the order name or number. Customers collect the order directly from the counter.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"How to order step by step for takeaway"},"rrfScore":0.0149253731343284,"ftsRank":0,"semanticSimilarity":1.27001863718033},{"content":"Nutrition Information\n\nAll values are estimated.\n\nAvocado on Toast\n\n* Calories: 480 to 550\n* Protein: 18 g to 22 g\n* Carbohydrates: 45 g to 55 g\n* Fat: 22 g to 28 g\n* Allergens: gluten, dairy, eggs\n* Dietary notes: vegetarian\n\nEggs Benedict\n\n* Calories: 520 to 600\n* Protein: 20 g to 25 g\n* Carbohydrates: 40 g to 50 g\n* Fat: 30 g to 35 g\n* Allergens: eggs, dairy, gluten\n\nBreakie Burger\n\n* Calories: 650 to 750\n* Protein: 28 g to 35 g\n* Carbohydrates: 55 g to 65 g\n* Fat: 35 g to 45 g\n* Allergens: gluten, dairy, eggs\n\nBig Breakfast\n\n* Calories: 850 to 1000\n* Protein: 40 g to 50 g\n* Carbohydrates: 60 g to 75 g\n* Fat: 45 g to 55 g\n* Allergens: eggs, dairy, gluten\n\nBeef Burger\n\n* Calories: 780 to 900\n* Protein: 35 g to 45 g\n* Carbohydrates: 65 g to 75 g\n* Fat: 40 g to 50 g\n* Allergens: gluten, dairy\n\nChicken Burger\n\n* Calories: 750 to 880\n* Protein: 35 g to 45 g\n* Carbohydrates: 65 g to 75 g\n* Fat: 38 g to 48 g\n* Allergens: gluten, dairy\n\nBeer Battered Barramundi\n\n* Calories: 700 to 820\n* Protein: 30 g to 40 g\n* Carbohydrates: 55 g to 65 g\n* Fat: 35 g to 45 g\n* Allergens: fish, gluten\n\nCoffee and Tea Drinks\n\n* Calories: 20 to 180\n* Protein: 0 g to 6 g\n* Carbohydrates: 2 g to 20 g\n* Fat: 0 g to 8 g\n* Allergens: dairy where milk is used\n\nBoba and Smoothies\n\n* Calories: 300 to 450\n* Protein: 4 g to 8 g\n* Carbohydrates: 55 g to 70 g\n* Fat: 6 g to 12 g\n* Allergens: dairy","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"Nutrition Information"},"rrfScore":0.0147058823529412,"ftsRank":0,"semanticSimilarity":1.2687341272831},{"content":"Payment rules and refunds\n\nPayment is required before preparation. Refunds or replacements are offered only for incorrect or faulty items. Issues must be raised at the counter as soon as noticed.","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","metadata":{"Header 2":"Payment rules and refunds"},"rrfScore":0.0144927536231884,"ftsRank":0,"semanticSimilarity":1.17088700830936}],"chatbotId":"3c445f0f-d55a-427f-9ae2-12de4bcf383d","documentSourceId":"67dd1da4-6953-406f-aac9-e1def5e28ca3","searchQuery":"full menu","totalFound":9,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_05255bdf0282a679006982ae9e08a48195884d5caa3c695f94"}}},{"type":"step-start"},{"type":"tool-menuDisplayTool","toolCallId":"call_tqTyQS0lboEQDr0Y1DjI4a5n","state":"output-available","input":{"items":[{"name":"Avocado on Toast","description":"Sourdough with smashed avocado, eggs, feta, greens","price":20,"currency":"$"},{"name":"Eggs Benedict","description":"Poached eggs on waffle with hollandaise","price":20,"currency":"$"},{"name":"Breakie Burger","description":"Bacon, egg, hash brown, cheese, relish, chips","price":18,"currency":"$"},{"name":"Egg on Toast","description":"Eggs cooked to preference with sourdough","price":18,"currency":"$"},{"name":"Big Breakfast","description":"Eggs, bacon, sausage, halloumi, mushrooms, beans, tomato","price":35,"currency":"$"},{"name":"Beef Burger","description":"Beef patty, salad, cheese, sauce, chips","price":27,"currency":"$"},{"name":"Chicken Burger","description":"Crumbed chicken, salad, cheese, sauce, chips","price":27,"currency":"$"},{"name":"Beer Battered Barramundi","description":"Battered fish, chips, salad, tartare","price":25,"currency":"$"},{"name":"Ham Cheese Croissant","description":"Ham and cheese croissant","price":12,"currency":"$"},{"name":"Ham Cheese Toastie","description":"Toasted ham and cheese sandwich","price":10,"currency":"$"},{"name":"Bacon Egg Toastie","description":"Bacon and egg toasted sandwich","price":13,"currency":"$"},{"name":"Salami and Salad Roll","description":"Salami with salad in bread roll","price":13,"currency":"$"},{"name":"Smoked Salmon Sourdough","description":"Smoked salmon on sourdough","price":15,"currency":"$"},{"name":"House Made Sausage Roll","description":"Baked sausage roll","price":12,"currency":"$"},{"name":"Teriyaki Chicken Bowl","description":"Rice, chicken, avocado, salad","price":23,"currency":"$"},{"name":"Smoked Salmon Bowl","description":"Rice, smoked salmon, avocado, salad","price":23,"currency":"$"},{"name":"Grilled Barramundi Bowl","description":"Rice, grilled fish, avocado, salad","price":23,"currency":"$"},{"name":"Chips with Aioli","description":"Fried chips with aioli","price":11,"currency":"$"},{"name":"Sweet Potato Chips with Aioli","description":"Sweet potato chips with aioli","price":12,"currency":"$"},{"name":"Pepper Calamari","description":"Fried calamari","price":17,"currency":"$"},{"name":"Buttermilk Chicken Wings","description":"Five wings","price":17,"currency":"$"},{"name":"Greek Salad","description":"Tomato, cucumber, olives, feta","price":17,"currency":"$"},{"name":"Calamari with Aioli","description":"Fried calamari with aioli","price":15,"currency":"$"},{"name":"Spring Rolls","description":"Fried vegetable spring rolls","price":14,"currency":"$"},{"name":"Garlic Bread","description":"Toasted garlic bread","price":11,"currency":"$"},{"name":"Garden Salad","description":"Mixed salad vegetables","price":15,"currency":"$"},{"name":"Espresso","description":"Single espresso coffee","price":4.5,"currency":"$"},{"name":"Long Black","description":"Espresso with hot water","price":4.5,"currency":"$"},{"name":"Latte","description":"Coffee with milk","price":4.5,"currency":"$"},{"name":"Piccolo","description":"Short milk coffee","price":4.5,"currency":"$"},{"name":"Macchiato","description":"Espresso with milk foam","price":4.5,"currency":"$"},{"name":"Flat White","description":"Coffee with milk","price":4.5,"currency":"$"},{"name":"Cappuccino","description":"Coffee with milk and foam","price":4.5,"currency":"$"},{"name":"Dirty Chai","description":"Chai with espresso","price":4.5,"currency":"$"},{"name":"Chai","description":"Spiced milk tea","price":4.5,"currency":"$"},{"name":"Mocha","description":"Coffee with chocolate","price":4.5,"currency":"$"},{"name":"Hot Chocolate","description":"Chocolate drink","price":4.5,"currency":"$"},{"name":"Iced Latte","description":"Iced milk coffee","price":6.5,"currency":"$"},{"name":"Iced Long Black","description":"Iced black coffee","price":6,"currency":"$"},{"name":"English Breakfast Tea","description":"Black tea","price":5,"currency":"$"},{"name":"Earl Grey Tea","description":"Black tea with bergamot","price":5,"currency":"$"},{"name":"Jasmine Green Tea","description":"Green tea","price":5,"currency":"$"},{"name":"Peppermint Tea","description":"Herbal tea","price":5,"currency":"$"},{"name":"Brown Sugar Boba","description":"Milk tea with brown sugar pearls","price":8,"currency":"$"},{"name":"Matcha Boba","description":"Matcha milk tea with pearls","price":8,"currency":"$"},{"name":"Taro Boba","description":"Taro milk tea with pearls","price":8,"currency":"$"},{"name":"Royal Black Boba","description":"Black milk tea with pearls","price":8,"currency":"$"},{"name":"Jasmine Green Boba","description":"Green milk tea with pearls","price":8,"currency":"$"},{"name":"Strawberry Popping Ball Smoothie","description":"Fruit smoothie with pearls","price":9,"currency":"$"},{"name":"Blueberry Popping Ball Smoothie","description":"Fruit smoothie with pearls","price":9,"currency":"$"},{"name":"Mango Popping Ball Smoothie","description":"Fruit smoothie with pearls","price":9,"currency":"$"}]},"output":{"success":true,"itemsCount":51},"callProviderMetadata":{"openai":{"itemId":"fc_05255bdf0282a679006982aea143908195a53bee79ab26061d"}}},{"type":"step-start"},{"type":"tool-helpfulnessTool","toolCallId":"call_tMI5Lcp3YIKdqM1aDv29jbqK","state":"output-available","input":{},"output":{"success":true},"callProviderMetadata":{"openai":{"itemId":"fc_05255bdf0282a679006982aeb39e008195a3541ee164dcfbc8"}}},{"type":"step-start"},{"type":"text","text":"Here's our full menu:\n\n| Item Name | Description | Price |\n|--------------------------------------|-----------------------------------------------------|-------|\n| Avocado on Toast | Sourdough with smashed avocado, eggs, feta, greens | $20.00|\n| Eggs Benedict | Poached eggs on waffle with hollandaise | $20.00|\n| Breakie Burger | Bacon, egg, hash brown, cheese, relish, chips | $18.00|\n| Egg on Toast | Eggs cooked to preference with sourdough | $18.00|\n| Big Breakfast | Eggs, bacon, sausage, halloumi, mushrooms, beans, tomato | $35.00|\n| Beef Burger | Beef patty, salad, cheese, sauce, chips | $27.00|\n| Chicken Burger | Crumbed chicken, salad, cheese, sauce, chips | $27.00|\n| Beer Battered Barramundi | Battered fish, chips, salad, tartare | $25.00|\n| Ham Cheese Croissant | Ham and cheese croissant | $12.00|\n| Ham Cheese Toastie | Toasted ham and cheese sandwich | $10.00|\n| Bacon Egg Toastie | Bacon and egg toasted sandwich | $13.00|\n| Salami and Salad Roll | Salami with salad in bread roll | $13.00|\n| Smoked Salmon Sourdough | Smoked salmon on sourdough | $15.00|\n| House Made Sausage Roll | Baked sausage roll | $12.00|\n| Teriyaki Chicken Bowl | Rice, chicken, avocado, salad | $23.00|\n| Smoked Salmon Bowl | Rice, smoked salmon, avocado, salad | $23.00|\n| Grilled Barramundi Bowl | Rice, grilled fish, avocado, salad | $23.00|\n| Chips with Aioli | Fried chips with aioli | $11.00|\n| Sweet Potato Chips with Aioli | Sweet potato chips with aioli | $12.00|\n| Pepper Calamari | Fried calamari | $17.00|\n| Buttermilk Chicken Wings | Five wings | $17.00|\n| Greek Salad | Tomato, cucumber, olives, feta | $17.00|\n| Calamari with Aioli | Fried calamari with aioli | $15.00|\n| Spring Rolls | Fried vegetable spring rolls | $14.00|\n| Garlic Bread | Toasted garlic bread | $11.00|\n| Garden Salad | Mixed salad vegetables | $15.00|\n| Espresso | Single espresso coffee | $4.50 |\n| Long Black | Espresso with hot water | $4.50 |\n| Latte | Coffee with milk | $4.50 |\n| Piccolo | Short milk coffee | $4.50 |\n| Macchiato | Espresso with milk foam | $4.50 |\n| Flat White | Coffee with milk | $4.50 |\n| Cappuccino | Coffee with milk and foam | $4.50 |\n| Dirty Chai | Chai with espresso | $4.50 |\n| Chai | Spiced milk tea | $4.50 |\n| Mocha | Coffee with chocolate | $4.50 |\n| Hot Chocolate | Chocolate drink | $4.50 |\n| Iced Latte | Iced milk coffee | $6.50 |\n| Iced Long Black | Iced black coffee | $6.00 |\n| English Breakfast Tea | Black tea | $5.00 |\n| Earl Grey Tea | Black tea with bergamot | $5.00 |\n| Jasmine Green Tea | Green tea | $5.00 |\n| Peppermint Tea | Herbal tea | $5.00 |\n| Brown Sugar Boba | Milk tea with brown sugar pearls | $8.00 |\n| Matcha Boba | Matcha milk tea with pearls | $8.00 |\n| Taro Boba | Taro milk tea with pearls | $8.00 |\n| Royal Black Boba | Black milk tea with pearls | $8.00 |\n| Jasmine Green Boba | Green milk tea with pearls | $8.00 |\n| Strawberry Popping Ball Smoothie | Fruit smoothie with pearls | $9.00 |\n| Blueberry Popping Ball Smoothie | Fruit smoothie with pearls | $9.00 |\n| Mango Popping Ball Smoothie | Fruit smoothie with pearls | $9.00 |\n\nWould you like any additional information?","providerMetadata":{"openai":{"itemId":"msg_05255bdf0282a679006982aeb44fe48195a374b870383cac14"}},"state":"done"}]}]