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JMSS7QS Feb 4, 2026 12:01 pm | Demo Flow

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Do you mind rephrasing?","providerMetadata":{"openai":{"itemId":"msg_07bc12f7f5df139e006982a6972b6081a29749905585ef4292"}},"state":"done"},{"type":"tool-helpfulnessTool","toolCallId":"call_5tUeyVYGBAe5VdEUwXrveglH","state":"output-available","input":{},"output":{"success":true},"callProviderMetadata":{"openai":{"itemId":"fc_07bc12f7f5df139e006982a697cdb881a2b6dbcef7440e7799"}}},{"type":"step-start"},{"type":"text","text":"","providerMetadata":{"openai":{"itemId":"msg_07bc12f7f5df139e006982a698a19081a2bacd972896acfcf1"}},"state":"done"}]},{"parts":[{"type":"text","text":"whats the adress "}],"id":"0sDcGcDiS2Ei5JWU","role":"user"},{"id":"","role":"assistant","parts":[{"type":"step-start"},{"type":"tool-knowledgeSummaryTool","toolCallId":"call_C7fhXkPW5h95uzOC0vnTbM6T","state":"output-available","input":{"searchQuery":"address","limit":5,"kConstant":60},"output":{"success":true,"summaries":[{"documentSourceId":"b3463c13-8e3d-47ee-a801-27d6fd2582a1","summaryText":"The document outlines the expected behavior and responsibilities of customers in a dining and bar venue, emphasizing respect towards staff and other guests, adherence to staff directions, and maintaining cleanliness and safety. 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Staff operate this counter for drink service, order coordination, and some payments when table payment is not used.\n\nTypical operating hours\n\n| Day | Opening time | Closing time | Kitchen last order |\n|-----|--------------|--------------|--------------------|\n| Tuesday | 3:00 pm | 10:30 pm | 9:30 pm |\n| Wednesday | 3:00 pm | 10:30 pm | 9:30 pm |\n| Thursday | 12:00 pm | 10:30 pm | 9:30 pm |\n| Friday | 12:00 pm | 12:30 am | 10:30 pm |\n| Saturday | 12:00 pm | 12:30 am | 10:30 pm |\n| Sunday | 12:00 pm | 10:30 pm | 9:30 pm |\n| Monday | Closed | Closed | Closed |\n\nOperating hours are displayed on signage at the front entrance and confirmed verbally by staff on arrival.\n\n\n---","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Venue contact details"},"rrfScore":0.0163934426229508,"ftsRank":0,"semanticSimilarity":1.69256490468979},{"content":"Frequently Asked Questions\nGeneral dining\n\n**Do I need a booking to dine in?**\\nBookings are recommended during busy periods, but walk ins are accepted if tables are available.\n\n**How do I know if a table is available when I arrive?**\\nA staff member at the entrance will confirm availability and seating options.\n\n**Can I choose my own table?**\\nStaff may allow table choice during quiet periods. During busy periods, staff assign tables.\n\n**What happens if I arrive early for my booking?**\\nStaff will seat you if a table is ready or ask you to wait nearby.\n\n**What happens if I arrive late for my booking?**\\nStaff will hold the booking for a short period. After that time, the table may be released.\n\n**Is there a time limit on tables?**\\nTime limits may apply during peak periods and are explained by staff.\n\n**Can I stay longer if we are still ordering?**\\nStaff will confirm if extended time is available based on bookings.\n\n**Can I sit at the bar without ordering food?**\\nBar seating may be used for drinks only if staff allow it at that time.\n\n**Is the venue suitable for groups?**\\nSmall and medium groups can be accommodated depending on space and bookings.\n\n**Can tables be joined together?**\\nStaff decide if tables can be joined based on layout and safety.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"General dining"},"rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.34094882011414},{"content":"Frequently Asked Questions\nPayment questions\n\n**How do I pay for my meal?**\\nStaff bring a payment terminal to the table or direct you to pay at the bar.\n\n**What payment methods are accepted?**\\nAccepted methods are confirmed by staff at payment time.\n\n**Can I split the bill?**\\nBill splitting may be available depending on order structure and staff guidance.\n\n**Can we pay separately at the table?**\\nStaff will advise if separate payments can be processed.\n\n**Do you accept cash?**\\nCash acceptance is confirmed by staff.\n\n**Can I add a tip?**\\nTipping is optional and handled at payment.\n\n**Do you provide receipts?**\\nReceipts are available on request.\n\n**What if I am charged incorrectly?**\\nTell staff immediately so it can be corrected.\n\n**Can I get a refund if I change my mind?**\\nRefunds are not provided for change of mind after preparation.\n\n**What if my order is wrong?**\\nTell staff as soon as possible so it can be fixed.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Payment questions"},"rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.29920303821564},{"content":"Frequently Asked Questions\nOrdering questions\n\n**How do I place an order when dining in?**\\nOrders are placed verbally with staff at the table.\n\n**Can I order drinks first and food later?**\\nYes, drinks are usually ordered first.\n\n**Can I order more food after my main arrives?**\\nYes, additional orders can be placed with staff.\n\n**Do you offer takeaway?**\\nTakeaway is available for selected items when confirmed by staff.\n\n**How do I order takeaway?**\\nSpeak directly with staff inside the venue.\n\n**Do you offer delivery?**\\nDelivery is not offered unless stated by staff.\n\n**Can I pre order food?**\\nPre ordering may be available for group bookings through staff.\n\n**Can I split orders across multiple people?**\\nStaff can assist with order notes if requested.\n\n**Can I change my order after placing it?**\\nChanges depend on preparation status and must be confirmed by staff.\n\n**What happens if the kitchen is busy?**\\nStaff may advise of longer wait times before taking orders.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Ordering questions"},"rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.29250413179398},{"content":"Frequently Asked Questions\nDrinks and bar questions\n\n**Can I order drinks without food?**\\nYes, subject to seating availability and staff direction.\n\n**Can I order cocktails at the table?**\\nYes, cocktails can be ordered with staff.\n\n**Do you serve non alcoholic drinks?**\\nYes, non alcoholic options are available.\n\n**Do you serve alcohol every day?**\\nAlcohol service follows operating hours and legal requirements.\n\n**Can staff refuse alcohol service?**\\nYes, staff may refuse service if required by law.\n\n**Can I take unfinished drinks away?**\\nAlcoholic drinks cannot be taken off premises.\n\n**Do you offer wine by the glass?**\\nWine by the glass is available as listed on the menu.\n\n**Can I order bottled wine?**\\nBottled wine is available as listed.\n\n**Do you offer coffee?**\\nCoffee availability depends on service period.\n\n**Can I request a specific spirit?**\\nStaff will confirm availability.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Drinks and bar questions"},"rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.28566771745682},{"content":"Frequently Asked Questions\nChildren and prams\n\n**Are children allowed?**\\nChildren are allowed during appropriate hours.\n\n**Are high chairs available?**\\nAvailability is confirmed by staff.\n\n**Where should prams be placed?**\\nPrams must not block walkways and should be placed beside tables.\n\n**Can children move around the venue?**\\nChildren must remain with their guardian.\n\n**Can children sit at the bar?**\\nBar seating for children is subject to staff approval.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Children and prams"},"rrfScore":0.0151515151515152,"ftsRank":0,"semanticSimilarity":1.28420120477676},{"content":"Frequently Asked Questions\nOperating hours edge cases\n\n**What happens if I arrive close to closing time?**\\nStaff will advise what items can still be ordered.\n\n**What is the last order time?**\\nLast order times are listed and confirmed by staff.\n\n**Can I stay after closing if finishing drinks?**\\nStaff will advise based on closing procedures.\n\n**What if the venue closes early?**\\nAny changes are communicated by staff on site.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Operating hours edge cases"},"rrfScore":0.0149253731343284,"ftsRank":0,"semanticSimilarity":1.27721771597862},{"content":"Frequently Asked Questions\nPets and accessibility\n\n**Are pets allowed?**\\nPets may be allowed in outdoor seating if permitted.\n\n**Are pets allowed inside?**\\nPets are not allowed inside.\n\n**Are assistance animals allowed?**\\nAssistance animals are allowed as required by law.\n\n**Is the venue wheelchair accessible?**\\nEntry is at street level and staff assist with seating.\n\n**Are restrooms accessible?**\\nAccessible restroom availability is confirmed by staff.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Pets and accessibility"},"rrfScore":0.0147058823529412,"ftsRank":0,"semanticSimilarity":1.26280069351196},{"content":"Frequently Asked Questions\nDietary and allergy questions\n\n**Do you offer vegetarian options?**\\nVegetarian items are available on the menu.\n\n**Do you offer vegan options?**\\nSome items may be suitable. Staff can guide you.\n\n**Do you offer gluten free options?**\\nSome items may be gluten free. Staff must be informed of dietary needs.\n\n**Can dishes be modified for allergies?**\\nSome modifications are possible and confirmed by staff.\n\n**Is the kitchen allergen free?**\\nThe kitchen is not allergen free.\n\n**What allergens are commonly present?**\\nCommon allergens include gluten, dairy, nuts, egg, seafood, soy, and alcohol.\n\n**Can you guarantee no cross contact?**\\nCross contact cannot be fully guaranteed.\n\n**Should I speak to staff about severe allergies?**\\nYes, always speak directly with staff before ordering.\n\n**Are allergen details listed on the menu?**\\nAllergen guidance is provided verbally by staff.\n\n**Can children with allergies dine safely?**\\nStaff can guide choices but guardians remain responsible.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Dietary and allergy questions"},"rrfScore":0.0144927536231884,"ftsRank":0,"semanticSimilarity":1.25205364823341},{"content":"Frequently Asked Questions\nVenue rules and issues\n\n**What should I do if something spills?**\\nTell staff immediately.\n\n**What if glass breaks at my table?**\\nDo not touch it and tell staff.\n\n**Can I bring my own cake?**\\nOutside food is not permitted unless approved by staff.\n\n**Can I bring my own alcohol?**\\nOutside alcohol is not permitted.\n\n**What if another guest is disturbing us?**\\nTell staff so they can manage the situation.\n\n**What if I lose something?**\\nReport it to staff inside the venue.\n\n**How long do you keep lost property?**\\nItems are kept for a limited time based on policy.\n\n**Can I smoke or vape?**\\nSmoking and vaping are not permitted inside.\n\n**What happens if I damage something?**\\nStaff will advise on next steps.","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Venue rules and issues"},"rrfScore":0.0142857142857143,"ftsRank":0,"semanticSimilarity":1.22805663943291},{"content":"Frequently Asked Questions\nFeedback\n\n**How can I leave feedback?**\\nUse the Awardee QR codes around to leave feedback.\n\n2\n\n\n\\","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Feedback"},"rrfScore":0.0140845070422535,"ftsRank":0,"semanticSimilarity":1.13134713470936}],"chatbotId":"023e9776-6e49-44fd-a4cc-89213948cf3b","documentSourceId":"a5a2511e-ff70-44d8-9e59-558a7f1bbff9","searchQuery":"Stella Restaurant and Bar address","totalFound":11,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_07bc12f7f5df139e006982a6a5433c81a293cd059505e4fe49"}}},{"type":"step-start"},{"type":"text","text":"The address for Stella Restaurant and Bar is:\n\n**427 Chapel Street, South Yarra VIC 3141**\n\nIf you need further details, feel free to ask!","providerMetadata":{"openai":{"itemId":"msg_07bc12f7f5df139e006982a6a7277481a2b0f9d09c8028d340"}},"state":"done"}]}]