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JMYI7QS Feb 20, 2026 12:31 pm | Demo Flow

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This resource is intended to streamline customer inquiries and facilitate efficient communication regarding automotive maintenance and repair needs.","rrfScore":0.0163934426229508,"ftsRank":0,"semanticSimilarity":1.2160285115242},{"documentSourceId":"a47896ee-7b40-442b-8e7e-48ac003f9e53","summaryText":"This document provides a comprehensive overview of the workshop's operations, team training, equipment used, customer service standards, and environmental practices, designed to ensure clarity and transparency for vehicle owners. It details the workshop's history, specialized staff roles, and commitment to ongoing education to adapt to evolving automotive technologies, emphasizing customer communication and trust-building. Additionally, the document outlines the workshop's commitment to community involvement and future goals for continuous improvement in service quality and operational efficiency.","rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.19046652317047},{"documentSourceId":"78b6fc39-885b-4576-afa2-093071de13e2","summaryText":"The document provides a comprehensive overview of the services offered by automotive and mechanical workshops, detailing processes from booking to vehicle handover. It explains various service types, including general servicing, diagnostics, repairs, and inspections, while emphasizing the importance of maintaining vehicle reliability and safety through regular maintenance. Additionally, it outlines the structured steps involved in servicing a vehicle, ensuring customers are well-informed about what to expect throughout the service process.","rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.15360143780708},{"documentSourceId":"d1242d12-c7be-43d5-bd43-785303f201ca","summaryText":"This document provides a comprehensive guide to the pricing structure, quotes, service inclusions, warranty terms, and aftercare support offered by a vehicle workshop. It clarifies how quotes are prepared based on labour, parts, and consumables, outlines standard service tasks and exclusions, and details safety procedures and compliance with automotive standards. The document is designed to inform customers about the workshop's services, ensuring transparency and understanding throughout the vehicle maintenance process.","rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.11792355030775}],"chatbotId":"f408743c-873f-4847-8bc2-6e0fced3aa99","searchQuery":"address","totalFound":4,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_0ce360ca1af33521006997c0d6359881928d61d3e351d4aa98"}}},{"type":"step-start"},{"type":"tool-knowledgeDirectTool","toolCallId":"call_wM66GvuFr65kyEg5mO0KPA7l","state":"output-available","input":{"searchQuery":"address","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","limit":5,"kConstant":60},"output":{"success":true,"documents":[{"content":"Overview\n\nThis final page provides all verified contact details, operating hours, booking options, workshop location information, and the full FAQ section. The FAQ includes over seventy five questions written in clear, simple language. Each question is bold, followed by a plain text answer. No numbering is used. All contact details appear only on this page, following the knowledge base rules.","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","metadata":{"Header 2":"Overview"},"rrfScore":0.0163934426229508,"ftsRank":0,"semanticSimilarity":1.29187595844269},{"content":"Operating Hours\n\nMonday: 8:00 am to 5:00 pm\\nTuesday: 8:00 am to 5:00 pm\\nWednesday: 8:00 am to 5:00 pm\\nThursday: 8:00 am to 5:00 pm\\nFriday: 8:00 am to 5:00 pm\\nSaturday: Closed\\nSunday: Closed","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","metadata":{"Header 2":"Operating Hours"},"rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.23187218606472},{"content":"Booking and Enquiry Options\n\nCustomers can call during operating hours to book a service or ask questions. Website enquiries are available for service requests, quotes, and general information. Bookings can be made in advance to secure a service time. Walk in enquiries are welcome, but booking ahead helps reduce wait times.","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","metadata":{"Header 2":"Booking and Enquiry Options"},"rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.23052574694157},{"content":"Payment Options\n\nThe workshop accepts common payment methods. Payment is made after service is complete unless prior arrangements are made. Customers receive a clear record of all work completed so they understand the service and any repairs performed.","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","metadata":{"Header 2":"Payment Options"},"rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.20941996574402},{"content":"Contact Details\n\nWorkshop Name: Bonola Automotives\\nAddress: 13 Simms Rd, Greensborough VIC 3088\\nPhone: (03) 9435 5134\\nWebsite: <https://www.bonolaautomotives.repcoservice.net/?utm_source=GMB_listing&utm_medium=organic>","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","metadata":{"Header 2":"Contact Details"},"rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.19200578331947}],"chatbotId":"f408743c-873f-4847-8bc2-6e0fced3aa99","documentSourceId":"9b98932d-90c8-4878-ab45-bd3bf2fbd454","searchQuery":"address","totalFound":5,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_0ce360ca1af33521006997c0da68e881928d992ca87b56f2b4"}}},{"type":"step-start"},{"type":"text","text":"The address for Bonola Automotives is:\n\n**13 Simms Rd, Greensborough VIC 3088**\n\nIf you need more information, feel free to ask! \n\nNow, how can I assist you further? 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