Page title

Fix Payment

You have 3 tasks left to complete.

Complete your tasks to unlock full features.

All Tasks

JMRX7QS Feb 11, 2026 3:01 pm | Room Guide

Used this month: 300

Open Tool

Summary

Transcript

[{"parts":[{"type":"text","text":"whast the address "}],"id":"SnyAbadtEI9rRCVO","role":"user"},{"id":"","role":"assistant","parts":[{"type":"step-start"},{"type":"tool-knowledgeSummaryTool","toolCallId":"call_ZXeCyGFYRJ3sVY7RCOkKoNgj","state":"output-available","input":{"searchQuery":"address","limit":5,"kConstant":60},"output":{"success":true,"summaries":[{"documentSourceId":"49495789-bd53-4203-8b35-260b983ba048","summaryText":"The document serves as a comprehensive guide for guests, detailing essential information about check-in/check-out procedures, building access, facility usage, and troubleshooting common issues during their stay. It includes specifics on operating equipment, navigating the premises, and adhering to property regulations, such as noise control and safety precautions. Additionally, it provides instructions for emergencies, maintenance reporting, and parking information to ensure a pleasant and organized experience for guests.","rrfScore":0.0163934426229508,"ftsRank":0,"semanticSimilarity":1.23412381112576},{"documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","summaryText":"This document serves as a comprehensive guide for guests of Kirra Beach Apartments, detailing important operational information related to check-in/check-out times, office hours, minimum age requirements, security deposits, and facility access procedures. It outlines the processes for after-hours arrivals, vehicle access, and height restrictions, as well as instructions for locating shared amenities and the standard procedures for handling keys and fobs. Overall, it aims to ensure a smooth and well-informed experience for guests during their stay.","rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.16822849214077},{"documentSourceId":"1081e9e3-bed8-4888-bd1e-2cf2d7d6d9bc","summaryText":"This document serves as a comprehensive guide for new tenants to ensure the safety and proper functioning of an apartment upon entry. It includes step-by-step instructions for conducting an initial safety check, locating essential utilities, operating appliances, and performing a pre-departure shutdown checklist. The structured format, featuring tables and clear action items, aids users in familiarizing themselves with apartment features and ensuring efficient functionality during their stay.","rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.16061091423035},{"documentSourceId":"844b6d13-dad5-425a-93ff-09712d3be41c","summaryText":"The document provides a comprehensive guide on navigating the area around Kirra Beach Apartments in Coolangatta, detailing walking distances, directions to public facilities, access points, and local amenities such as grocery stores and emergency services. It emphasizes safety considerations while crossing roads, beach safety procedures, and noise management in residential areas. This guide serves as a resource for residents and visitors to enhance their experience and ensure efficient movement between key locations including the beach, town center, and the Gold Coast Airport.","rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.15035834908485},{"documentSourceId":"0e66138b-df00-4738-b658-794a03f99b0f","summaryText":"The document provides a detailed overview of the shared facilities available at Kirra Beach Apartments, including a large outdoor pool, heated spa, BBQ area, secure underground parking, lift access, and landscaped grounds. It outlines procedures for accessing these facilities, confirming their locations using a building directory, as well as guidelines for safety, hygiene, and operational hours. Additionally, it emphasizes rules regarding noise control, emergency evacuation routes, and proper use of shared spaces to ensure a pleasant and safe environment for all residents and guests.","rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.1497475206852}],"chatbotId":"5bc87723-8dae-4fd8-ac39-30179ed6c2d9","searchQuery":"address","totalFound":5,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_04320f2cb5c08c2600698c0c86c64c819e89bcbf5e23b4302c"}}},{"type":"step-start"},{"type":"tool-knowledgeDirectTool","toolCallId":"call_yCoUrOq3abP3KfYa7NTt69yQ","state":"output-available","input":{"searchQuery":"Kirra Beach Apartments address","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","limit":10,"kConstant":60},"output":{"success":true,"documents":[{"content":"Verified property identifier and street location\n\nKirra Beach Apartments is located at 4/10 Douglas St, Coolangatta QLD 4225. The building address used on public listings is shown as 4 to 10 Douglas Street, Kirra, Coolangatta, Queensland 4225. :contentReference\\[oaicite:0\\]{index=0}","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Verified property identifier and street location"},"rrfScore":0.0327868852459016,"ftsRank":0.0125000001862645,"semanticSimilarity":1.76960098743439},{"content":"How to locate shared facilities without guessing their level or position\n\nThe facilities list includes a large pool area, heated spa, and BBQ area. The public sources available do not state the facility level number or the exact corridor position. The correct method is to use the building directory board and the facility entry signage so you reach the right level without trial and error. :contentReference\\[oaicite:17\\]{index=17}\n\n* Start at the level 1 lift lobby.\n* Locate the building directory board on a wall near the lift doors.\n* Scan the directory for facility labels such as Pool, Spa, BBQ.\n* Record the level number shown beside each facility label.\n* Use the lift, authenticate with your fob, and press the recorded level button.\n* When the lift doors open, stop at the lift threshold and look for the facility direction signs on that level.\n* Walk only in the direction shown on the sign that names the facility you are going to.\n* If you reach a dead end, return to the lift lobby on that level and re check the direction signs, then choose the alternate corridor if one exists.\n\n| Facility | Verified availability | Verified hours | Verified level |\n|----------|-----------------------|----------------|----------------|\n| Pool area | Yes | Not published | Not published |\n| Heated spa | Yes | Not published | Not published |\n| BBQ area | Yes | Not published | Not published |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"How to locate shared facilities without guessing their level or position"},"rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.29858505725861},{"content":"Vehicle access and car park entry street\n\nThe published instruction states the car park entrance is in Douglas Street on the right hand side of the building. :contentReference\\[oaicite:11\\]{index=11}\n\n* Drive along Douglas Street until you are alongside the building frontage.\n* Identify the driveway entrance on Douglas Street.\n* Confirm the driveway corresponds to the right hand side of the building as you face the building from Douglas Street.\n* Enter the driveway slowly because the car park gate is controlled by a fob reader part way down the driveway.\n\n| Item | Verified detail |\n|------|-----------------|\n| Car park entrance street | Douglas Street |\n| Car park entrance side description | Right hand side of building |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Vehicle access and car park entry street"},"rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.26036265492439},{"content":"Apartment floor button selection and what to do if you do not know your floor\n\nYour envelope contains an instruction sheet that explains how to access your apartment and includes your apartment key. If you do not know your apartment floor, you must read the instruction sheet first, then use building directory signage on the wall near the lift lobby to match your apartment number to a floor label, then press the matching floor button after fob authentication. :contentReference\\[oaicite:16\\]{index=16}\n\n* Open your envelope and locate the instruction sheet.\n* Read the sheet until you find your apartment number and any floor reference.\n* If the sheet does not show your floor, go to the lift lobby and locate the building directory board mounted on a wall near the lifts.\n* Scan the directory for your apartment number.\n* Note the floor label shown for your apartment number.\n* Use the lift fob reader, then press the button for that floor.\n\n| Problem | Where to check first | Where to check next |\n|---------|----------------------|---------------------|\n| You do not know your apartment floor | Instruction sheet in your envelope | Building directory board near lifts |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Apartment floor button selection and what to do if you do not know your floor"},"rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.25909864902496},{"content":"Verified security deposit and identification requirement at check in\n\nOn arrival, the published requirement is a credit card pre authorisation of 300 for apartments and 500 for penthouse, to cover miscellaneous charges. If a credit card is not available, the equivalent cash deposit is required. The person who made the reservation is asked to provide photo ID at check in to match the booking identity. :contentReference\\[oaicite:4\\]{index=4}\n\n* Apartment bond is a credit card pre authorisation of 300.\n* Penthouse bond is a credit card pre authorisation of 500.\n* If you cannot provide a credit card, an equivalent cash deposit is required.\n* Photo ID is required from the person who made the reservation.\n* Your photo ID must match the name on the booking.\n* The property states it may retain a record or copy of ID for verification and fraud risk control.\n\n| Item | Apartment | Penthouse |\n|------|----------:|----------:|\n| Pre authorisation amount | 300 | 500 |\n| Alternative if no credit card | Equivalent cash deposit | Equivalent cash deposit |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Verified security deposit and identification requirement at check in"},"rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.25644129514694},{"content":"Verified check in and check out times\n\nPublished check in time is 14:00. Published check out time is 10:00. :contentReference\\[oaicite:1\\]{index=1}\n\n* Check in time is 14:00.\n* Check out time is 10:00.\n* If you arrive before 14:00, you must plan to wait off site until your keys are issued or an after hours key safe envelope has been prepared.\n* If you need to leave after 10:00, you must treat this as a request that requires approval before you stay in the apartment past 10:00 because cleaning and turnover tasks start after check out time.\n* If you arrive after the office closes, you must use the after hours key system described in this page.\n\n| Item | Verified time | Source |\n|------|--------------:|--------|\n| Check in | 14:00 | Trip com listing |\n| Check out | 10:00 | Trip com listing |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Verified check in and check out times"},"rrfScore":0.0151515151515152,"ftsRank":0,"semanticSimilarity":1.24835912883282},{"content":"After hours key system overview\n\nIf your arrival time is outside the published office hours, the property uses a key safe system and provides instructions for locating the safe, opening it, collecting your envelope, and entering the building using a grey key fob. :contentReference\\[oaicite:5\\]{index=5}\n\n* The after hours key system uses a key safe at the front entry area.\n* You must have a 4 digit security code to open the key safe.\n* Your envelope is labelled with your name.\n* Your envelope contains a welcome letter, an instruction sheet, and your apartment key.\n* You are requested to complete check in formalities the day after your arrival.\n\n| Item | What you must have | What you receive |\n|------|--------------------|------------------|\n| After hours access | 4 digit key safe code | Envelope with your name |\n| Envelope contents | Not applicable | Welcome letter, instruction sheet, apartment key |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"After hours key system overview"},"rrfScore":0.0149253731343284,"ftsRank":0,"semanticSimilarity":1.23253333568573},{"content":"Verified minimum age and party restriction\n\nGuests must be over 18 years old. The property states a strict no party policy and states no hens or bucks nights. :contentReference\\[oaicite:3\\]{index=3}\n\n* Minimum age requirement is over 18 years.\n* No party policy applies.\n* Hens nights are not permitted.\n* Bucks nights are not permitted.\n* If your booking purpose matches a prohibited event type, you must change plans before arrival because the policy is stated as strict.\n\n| Policy item | Verified rule |\n|-------------|---------------|\n| Minimum age | Guest must be over 18 years old |\n| Parties | Not permitted |\n| Hens night | Not permitted |\n| Bucks night | Not permitted |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Verified minimum age and party restriction"},"rrfScore":0.0147058823529412,"ftsRank":0,"semanticSimilarity":1.22857268154621},{"content":"Standard operating practice when a timing detail is not published on public sources\n\nSome operational timings are not published on the publicly accessible pages used for this manual. When a time is not published, the standard operating practice applied for guest safety and noise control is used. This practice is not a confirmed property rule and must be replaced with posted on site signage if signage states a different time.\n\n* Standard quiet hours used for planning are 10.00pm to 7.00am.\n* Standard pool area planning hours used for planning are 7.00am to 9.00pm.\n* If any sign on site shows different hours, the sign hours override this standard practice immediately.\n* If you are unsure which sign applies, you must locate the closest sign at the entrance to the facility you want to use and follow that sign.\n\n| Operating item | Standard operating practice time | Verification method on site |\n|----------------|----------------------------------|-----------------------------|\n| Quiet hours for noise planning | 10.00pm to 7.00am | Read house rules signage near reception or lift lobby |\n| Pool area planning hours | 7.00am to 9.00pm | Read facility sign at pool gate or pool entry door |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Standard operating practice when a timing detail is not published on public sources"},"rrfScore":0.0144927536231884,"ftsRank":0,"semanticSimilarity":1.22848835587502},{"content":"Lift location and access route from reception area\n\nThe published instruction states the lifts are situated through the sliding glass door at the rear of the reception area. :contentReference\\[oaicite:9\\]{index=9}\n\n* Enter the building through the main front door.\n* Identify the reception area on the entry level.\n* Look toward the rear of the reception area.\n* Locate the sliding glass door at the rear.\n* Walk through the sliding glass door.\n* Locate the lift lobby directly beyond that door.\n\n| Landmark | Position relative to reception | Identification method |\n|----------|--------------------------------|-----------------------|\n| Sliding glass door | Rear of reception area | Glass sliding panels |\n| Lift lobby | Beyond the sliding glass door | Lift doors and call buttons |","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","metadata":{"Header 2":"Lift location and access route from reception area"},"rrfScore":0.0142857142857143,"ftsRank":0,"semanticSimilarity":1.21790513396263}],"chatbotId":"5bc87723-8dae-4fd8-ac39-30179ed6c2d9","documentSourceId":"05c369c3-f2f5-4a6c-89fb-d011be7c6428","searchQuery":"Kirra Beach Apartments address","totalFound":10,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_04320f2cb5c08c2600698c0c88ca20819e938a44b0e85ad1c5"}}},{"type":"step-start"},{"type":"text","text":"The address for Kirra Beach Apartments is:\n\n**4/10 Douglas St, Coolangatta QLD 4225** \nAlso noted as **4 to 10 Douglas Street, Kirra, Coolangatta, Queensland 4225**.\n\nIf you have any more questions or need further information, feel free to ask! \n\n","providerMetadata":{"openai":{"itemId":"msg_04320f2cb5c08c2600698c0c8bb028819eb66ccc7686e30fab"}},"state":"done"}]}]