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JMT27QS Jan 19, 2026 1:31 pm | Ferrari Support Centre

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[{"parts":[{"type":"text","text":"What is the best model? "}],"id":"NWesPKsYIKUJPE8m","role":"user"},{"id":"","role":"assistant","parts":[{"type":"step-start"},{"type":"tool-knowledgeSummaryTool","toolCallId":"call_UxpzBbry92Dab6133Ogg2hBf","state":"output-available","input":{"searchQuery":"best Ferrari model","limit":5,"kConstant":60},"output":{"success":true,"summaries":[{"documentSourceId":"1530d82c-da97-4ea4-a5f9-1b8185b84ce6","summaryText":"The document provides a comprehensive guideline for the maintenance and servicing of Ferrari vehicles, emphasizing the importance of regular maintenance to ensure performance and safety. It details service intervals based on time and mileage, offers insights into routine maintenance items, and highlights wear components along with recommended driving and storage practices for optimal vehicle care. Additionally, it outlines the significance of trained technicians conducting all servicing to uphold the integrity of the vehicle's systems.","rrfScore":0.0163934426229508,"ftsRank":0,"semanticSimilarity":1.51288235187531},{"documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","summaryText":"This document provides a comprehensive guide to Ferrari's dashboard warning systems, detailing the various types of warnings, their significance, and the appropriate actions drivers should take. It categorizes warnings into red (critical), amber (caution), and green/blue (informational), explaining their meanings, the systems affected, and whether immediate action is necessary. By understanding these warnings, Ferrari owners can ensure the safety and performance of their vehicles, while also facilitating early detection of potential technical issues.","rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.47584840655327},{"documentSourceId":"b0f32320-e179-4ce9-b9e6-626d7e83ec31","summaryText":"The document serves as a comprehensive support guide for Ferrari owners utilizing the Ferrari Gold Coast Support Centre, detailing how to seek assistance, access roadside support, and book service appointments. It covers a range of topics, including emergency actions for warning lights, service booking requirements, warranty coverage nuances, and answers to frequently asked questions about vehicle care. Designed for clarity and ease of use, it directs owners on what to do in various situations, ensuring they have the right information at their fingertips.","rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.47381156682968},{"documentSourceId":"e233f68f-14ca-498d-ab07-aa0f60dfb905","summaryText":"The document provides essential guidelines for Ferrari drivers on how to identify and respond to various automotive emergencies. It categorizes emergencies into mechanical, electrical, hybrid system, and fire-related situations, detailing when immediate action is required and outlining safe driving procedures under limited circumstances. By understanding these protocols, drivers can effectively protect themselves, their passengers, and their vehicle during critical moments on the road.","rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.44491100311279},{"documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","summaryText":"This document serves as a comprehensive guide to the dashboard warning systems of Ferrari vehicles, detailing the various types of warnings, their meanings, and recommended actions for drivers. It categorizes warnings by color—red for immediate danger, amber for caution, and green/blue for informational purposes—while explaining critical situations that require immediate attention or safe continued operation. The document aims to enhance driver awareness and ensure responsible vehicle management, ultimately protecting both driver safety and vehicle integrity.","rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.43556576967239}],"chatbotId":"edd042d1-cef5-49f6-8b39-734ca73660a4","searchQuery":"best Ferrari model","totalFound":5,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_03ad4da2dd47a5d300696da3a41a94819c87eb4e4b72471106"}}},{"type":"step-start"},{"type":"tool-knowledgeDirectTool","toolCallId":"call_rOxbATvyVNoX6XjwN1d2QFkl","state":"output-available","input":{"searchQuery":"best Ferrari model","limit":20,"kConstant":60},"output":{"success":true,"documents":[{"content":"Storage and Low Use Guidance\n\nMany Ferrari vehicles are driven infrequently.","documentSourceId":"1530d82c-da97-4ea4-a5f9-1b8185b84ce6","metadata":{"Header 2":"Storage and Low Use Guidance"},"rrfScore":0.0163934426229508,"ftsRank":0,"semanticSimilarity":1.58745336532593},{"content":"Roadside Assistance and Support Options\n\nFerrari vehicles include access to roadside assistance programs depending on model, age, and warranty coverage.","documentSourceId":"b0f32320-e179-4ce9-b9e6-626d7e83ec31","metadata":{"Header 2":"Roadside Assistance and Support Options"},"rrfScore":0.0161290322580645,"ftsRank":0,"semanticSimilarity":1.549340903759},{"content":"Overview\n\nFerrari vehicles require regular servicing and careful operation to stay safe, reliable, and performing as designed. Servicing is not only about fixing problems. It is about preventing problems before they happen. Ferrari maintenance schedules are built around time, distance, and vehicle condition.\n\nThis page explains Ferrari service intervals, routine maintenance items, wear components, and correct operating practices. It also explains how driving style, storage, and warm up habits affect the life of the vehicle. Following these guidelines helps protect the engine, transmission, brakes, suspension, and electrical systems.\n\nAll servicing and inspections should be carried out by trained Ferrari technicians using approved procedures and parts.\n\n\n---","documentSourceId":"1530d82c-da97-4ea4-a5f9-1b8185b84ce6","metadata":{"Header 2":"Overview"},"rrfScore":0.0158730158730159,"ftsRank":0,"semanticSimilarity":1.53362834453583},{"content":"Ferrari Service Interval Overview\n\nFerrari vehicles follow strict service schedules. These schedules are designed to match the high performance nature of the car.","documentSourceId":"1530d82c-da97-4ea4-a5f9-1b8185b84ce6","metadata":{"Header 2":"Ferrari Service Interval Overview"},"rrfScore":0.015625,"ftsRank":0,"semanticSimilarity":1.5332955121994},{"content":"Ferrari Gold Coast Support Contact\nDealership Details\n\nFerrari Gold Coast\\nOfficial Ferrari Sales and Service Centre","documentSourceId":"b0f32320-e179-4ce9-b9e6-626d7e83ec31","metadata":{"Header 2":"Ferrari Gold Coast Support Contact","Header 3":"Dealership Details"},"rrfScore":0.0153846153846154,"ftsRank":0,"semanticSimilarity":1.51978385448456},{"content":"Warranty and Coverage Basics\nFactory Warranty Overview\n\nFerrari vehicles are covered by a factory warranty for a defined period. Warranty coverage depends on: Vehicle age\\nMileage\\nService history","documentSourceId":"b0f32320-e179-4ce9-b9e6-626d7e83ec31","metadata":{"Header 2":"Warranty and Coverage Basics","Header 3":"Factory Warranty Overview"},"rrfScore":0.0151515151515152,"ftsRank":0,"semanticSimilarity":1.51270431280136},{"content":"Frequently Asked Questions\nServicing and Maintenance\n\n**How often does a Ferrari need servicing?**\\nMost Ferrari vehicles re","documentSourceId":"b0f32320-e179-4ce9-b9e6-626d7e83ec31","metadata":{"Header 2":"Frequently Asked Questions","Header 3":"Servicing and Maintenance"},"rrfScore":0.0149253731343284,"ftsRank":0,"semanticSimilarity":1.50756144523621},{"content":"Overview\n\nFerrari vehicles are built with advanced safety and monitoring systems. These systems are always checking the condition of the car while you drive. They watch the engine, brakes, steering, suspension, electrical systems, hybrid systems where fitted, and safety systems such as airbags. When the car detects something outside normal limits, it shows a warning on the dashboard.\n\nWarnings are designed to protect three things. First is driver and passenger safety. Second is preventing damage to the vehicle. Third is helping technicians find problems early before they become serious.\n\nThis page explains Ferrari dashboard warnings in very clear language. It explains what each type of warning means, how serious it is, and exactly what the driver should do. Some warnings mean you must stop the car straight away. Other warnings allow careful driving for a short time. Understanding these warnings is part of responsible Ferrari ownership.\n\n\n---","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"Overview"},"rrfScore":0.0147058823529412,"ftsRank":0,"semanticSimilarity":1.49735078215599},{"content":"Overview\n\nFerrari vehicles are built with advanced safety and monitoring systems. These systems are always checking the condition of the car while you drive. They watch the engine, brakes, steering, suspension, electrical systems, hybrid systems where fitted, and safety systems such as airbags. When the car detects something outside normal limits, it shows a warning on the dashboard.\n\nWarnings are designed to protect three things. First is driver and passenger safety. Second is preventing damage to the vehicle. Third is helping technicians find problems early before they become serious.\n\nThis page explains Ferrari dashboard warnings in very clear language. It explains what each type of warning means, how serious it is, and exactly what the driver should do. Some warnings mean you must stop the car straight away. Other warnings allow careful driving for a short time. Understanding these warnings is part of responsible Ferrari ownership.\n\n\n---","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"Overview"},"rrfScore":0.0144927536231884,"ftsRank":0,"semanticSimilarity":1.49725919961929},{"content":"Driving Mode Care Considerations\n\nFerrari driving modes change how systems behave.","documentSourceId":"1530d82c-da97-4ea4-a5f9-1b8185b84ce6","metadata":{"Header 2":"Driving Mode Care Considerations"},"rrfScore":0.0142857142857143,"ftsRank":0,"semanticSimilarity":1.49069321155548},{"content":"Ferrari Service Interval Overview\nAnnual Service Requirements\n\nMost Ferrari models require a service once every year, even if the car has driven very little.\n\nAnnual services typically include: Full system inspection\\nEngine oil and filter replacement\\nBrake system inspection\\nFluid level checks\\nElectronic system scan\n\nTime based servicing is critical because fluids and seals degrade over time.","documentSourceId":"1530d82c-da97-4ea4-a5f9-1b8185b84ce6","metadata":{"Header 2":"Ferrari Service Interval Overview","Header 3":"Annual Service Requirements"},"rrfScore":0.0140845070422535,"ftsRank":0,"semanticSimilarity":1.48737886548042},{"content":"Overview\n\nFerrari vehicles are engineered to very high standards, but emergencies can still happen. An emergency is any situation where continuing to drive may put people at risk or cause serious damage to the vehicle. This page explains what counts as an emergency, when you must stop driving immediately, and how to respond in a calm and safe way.\n\nKnowing how to act in an emergency reduces panic. Clear steps help protect the driver, passengers, other road users, and the vehicle. Ferrari systems may limit power or shut down certain functions to reduce risk. These actions are designed to help, not to alarm.\n\nThis page should be read and understood before driving. In an emergency, there may be little time to think.\n\n\n---","documentSourceId":"e233f68f-14ca-498d-ab07-aa0f60dfb905","metadata":{"Header 2":"Overview"},"rrfScore":0.0138888888888889,"ftsRank":0,"semanticSimilarity":1.48674631118774},{"content":"What To Do If the Car Will Not Restart\n\nSometimes a Ferrari may shut down and refuse to restart.","documentSourceId":"e233f68f-14ca-498d-ab07-aa0f60dfb905","metadata":{"Header 2":"What To Do If the Car Will Not Restart"},"rrfScore":0.0136986301369863,"ftsRank":0,"semanticSimilarity":1.4807003736496},{"content":"Overview\n\nThis page provides clear support information for Ferrari owners using the Ferrari Gold Coast Support Centre. It explains how to get help, when to use roadside assistance, how to book servicing, and what support options are available. It also includes a comprehensive set of frequently asked questions covering warnings, emergencies, servicing, driving, storage, and ownership care.\n\nThis page is designed to be practical and easy to read. It gives direct guidance so drivers know who to contact and what to do in common and uncommon situations.\n\n\n---","documentSourceId":"b0f32320-e179-4ce9-b9e6-626d7e83ec31","metadata":{"Header 2":"Overview"},"rrfScore":0.0135135135135135,"ftsRank":0,"semanticSimilarity":1.47069209814072},{"content":"Dashboard Warning System Overview\n\nFerrari dashboard warning systems use a mix of symbols, lights, colors, sounds, and text messages. These systems are designed so the driver can understand a problem quickly without needing technical knowledge.","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"Dashboard Warning System Overview"},"rrfScore":0.0133333333333333,"ftsRank":0,"semanticSimilarity":1.44756352901459},{"content":"Dashboard Warning System Overview\n\nFerrari dashboard warning systems use a mix of symbols, lights, colors, sounds, and text messages. These systems are designed so the driver can understand a problem quickly without needing technical knowledge.","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"Dashboard Warning System Overview"},"rrfScore":0.0131578947368421,"ftsRank":0,"semanticSimilarity":1.44740781188011},{"content":"What To Do When a Warning Appears\nWhen to Contact Ferrari Support\n\nContact Ferrari support if: Any red warning appears\\nAn amber warning does not clear\\nMultiple warnings appear at once\n\n\n---","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"What To Do When a Warning Appears","Header 3":"When to Contact Ferrari Support"},"rrfScore":0.012987012987013,"ftsRank":0,"semanticSimilarity":1.44708728790283},{"content":"What To Do When a Warning Appears\nWhen to Contact Ferrari Support\n\nContact Ferrari support if: Any red warning appears\\nAn amber warning does not clear\\nMultiple warnings appear at once\n\n\n---","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"What To Do When a Warning Appears","Header 3":"When to Contact Ferrari Support"},"rrfScore":0.0128205128205128,"ftsRank":0,"semanticSimilarity":1.44663888216019},{"content":"Dashboard Warning System Overview\nHow the Ferrari Warning System Works\n\nFerrari vehicles have many sensors placed throughout the car. These sensors measure things such as temperature, pressure, speed, voltage, fluid levels, and electrical signals. The vehicle computer checks this information constantly.\n\nWhen a sensor detects a value outside the safe range, the computer decides how serious the issue is. Based on this, the system shows a warning light, a message, or both.\n\nSome warnings appear only once and then disappear. Others stay on until the problem is fixed. Some warnings limit engine power or driving modes to protect the car.","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"Dashboard Warning System Overview","Header 3":"How the Ferrari Warning System Works"},"rrfScore":0.0126582278481013,"ftsRank":0,"semanticSimilarity":1.4393872320652},{"content":"Dashboard Warning System Overview\nHow the Ferrari Warning System Works\n\nFerrari vehicles have many sensors placed throughout the car. These sensors measure things such as temperature, pressure, speed, voltage, fluid levels, and electrical signals. The vehicle computer checks this information constantly.\n\nWhen a sensor detects a value outside the safe range, the computer decides how serious the issue is. Based on this, the system shows a warning light, a message, or both.\n\nSome warnings appear only once and then disappear. Others stay on until the problem is fixed. Some warnings limit engine power or driving modes to protect the car.","documentSourceId":"685887f5-6060-40d0-bbcd-390677c8f39f","metadata":{"Header 2":"Dashboard Warning System Overview","Header 3":"How the Ferrari Warning System Works"},"rrfScore":0.0125,"ftsRank":0,"semanticSimilarity":1.43934106826782}],"chatbotId":"edd042d1-cef5-49f6-8b39-734ca73660a4","searchQuery":"best Ferrari model","totalFound":20,"searchType":"hybrid"},"callProviderMetadata":{"openai":{"itemId":"fc_03ad4da2dd47a5d300696da3a7eff0819c84127ed5eaf06184"}}},{"type":"step-start"},{"type":"text","text":"No information is available about that. Do you mind rephrasing?","providerMetadata":{"openai":{"itemId":"msg_03ad4da2dd47a5d300696da3ab88a8819c80209401ad0c1b6b"}},"state":"done"}]}]