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JMW47QS
May 4, 2026 9:01 am | Sales and Marketing
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[{"parts":[{"type":"text","text":"What packages do you offer? "}],"id":"O889DzdmvCI1JQ5I","role":"user"},{"id":"wtP1aBb9bMcVYU2q","role":"assistant","parts":[{"type":"step-start"},{"type":"text","text":"## Current packages and offers\n\nOur records show these current accommodation and experience offers:\n\n| Offer | What it includes | Best for |\n|---|---|---|\n| **Stay Longer Pay Less** | Minimum 3-night stay, book at least 3 days in advance, complimentary breakfast for 2 in Relish, up to 20% off BFR | Guests staying 3 nights or more |\n| **Stay & Dine** | Limited-time package, entire stay deposit due at booking, non-refundable deposit, book at least 14 days in advance, maximum 1-night stay, valid Thursdays and Fridays only, buffet breakfast for 2 | Couples, one-night food-focused escapes |\n| **Suite Celebration** | Ocean View Suite, bottle of sparkling wine, chocolate-dipped strawberries on arrival, complimentary parking for one vehicle, daily buffet breakfast, 1pm late checkout | Anniversaries, birthdays, romantic stays |\n| **Fly and Dine** | Coastal City Experience scenic helicopter flight followed by dining at Horizon Sky Dining | Memorable, scenic, premium experiences |\n| **Pay Your Way With Points & Cash** | Use a combination of IHG points and cash through IHG booking channels | IHG One Rewards members |\n| **Gift Vouchers** | Flexible gift option for dining or stay experiences | Gifts when dates are not known |\n\n## Important notes\n\nPromotions can be subject to availability, blackout dates, restricted use during holidays or peak seasons, and terms and conditions. Availability and pricing must be checked for your selected dates.\n\nIf you'd like, I can also help narrow down the best option for a birthday, anniversary, romantic stay, or longer getaway.","providerMetadata":{"openai":{"itemId":"msg_054bea32eaa0aa810069f7cd5d75c8819699a7fa1ab1900214"}},"state":"done"}]},{"parts":[{"type":"text","text":"How much is a wedding"}],"id":"jaNqvrkSX3PfOI3m","role":"user"},{"id":"hod9ylv9Kf3brd3G","role":"assistant","parts":[{"type":"step-start"},{"type":"text","text":"## Wedding pricing\n\nWedding pricing is quote-based. Current public wedding venue listings reference pricing around **$105 to $159 per head**, but this is only indicative.\n\nWhat affects the final price:\n- Wedding date\n- Day of the week\n- Season\n- Guest numbers\n- Ceremony and reception requirements\n- Food package\n- Beverage package\n- Room hire\n- Styling\n- Entertainment\n- Accommodation\n- Extra services\n- Minimum spends\n- Package availability\n- Hotel confirmation\n\n## Best next step\n\nPlease share:\n- Preferred wedding date or season\n- Estimated guest numbers\n- Whether you want ceremony, reception, or both\n- Whether you need accommodation or food and beverage package information\n\nOur team can then guide you to the wedding proposal pathway.","providerMetadata":{"openai":{"itemId":"msg_054bea32eaa0aa810069f7cd7b0dec8196ad34837077ffafc1"}},"state":"done"}]},{"parts":[{"type":"text","text":"How much are the hotel rooms per night "}],"id":"xaJMoRdeBXw1oYnw","role":"user"},{"id":"wUsWEV0BvqMMfuja","role":"assistant","parts":[{"type":"step-start"},{"type":"text","text":"## Room pricing\n\nRoom rates vary by date, room type, occupancy, package, and availability.\n\nWe do not have a fixed nightly room price on file. The best way to see the exact price is to check availability for your dates on the hotel website or call **07 5592 9900**.\n\n## Helpful starting points\n\n- **Standard Room** is the entry room category and is usually the best starting point for guests who want comfort and location without paying extra for an ocean-view or suite category.\n- If you want a view, consider **Standard Ocean View** or **Premium Ocean View**.\n- For special occasions, **Junior Suite** or **Suite Celebration** may be a better fit.\n- If you are staying **3 nights or more**, **Stay Longer Pay Less** may suit you. It includes complimentary breakfast for 2 in Relish and is up to 20% off BFR, with booking conditions applying.\n\nIf you want, I can help point you to the best room type for your stay.","providerMetadata":{"openai":{"itemId":"msg_054bea32eaa0aa810069f7cd8e54d0819685dbb49eea097a36"}},"state":"done"}]},{"parts":[{"type":"text","text":"what the hotel website "}],"id":"d7djrMI69s9r6tEs","role":"user"},{"id":"","role":"assistant","parts":[{"type":"step-start"},{"type":"text","text":"## Hotel website\n\nOur website is: https://crowneplazasurfersparadise.com.au/\n\nYou can use it to check rooms, offers, dining, facilities, and enquiry pages.","providerMetadata":{"openai":{"itemId":"msg_054bea32eaa0aa810069f7cda561e08196aae44014ea5b384f"}},"state":"done"}]}]